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 Pick Denial

 

If SAP Extended Warehouse Management (SAP EWM) creates a warehouse task with reference to a warehouse request for an outbound delivery order, it is possible that SAP EWM cannot create a new warehouse task, or can only create a warehouse task with a partial quantity. This is caused by one of the following reasons:

  • You have performed a storage bin denial.

  • The system cannot find stock to fulfill the requested quantity of the warehouse request.

In these cases there is a pick denial.

Prerequisites

  • If SAP EWM cannot completely fulfill the requested quantity of the warehouse request, you have not specified that warehouse task creation should be canceled. This means that the Business Add-In (BAdI) for the outbound delivery (/SCWM/TO_CREATE) does not use the method ABORT to cancel warehouse task creation.

    For more information, see Customizing for SAP EWM under Start of the navigation path Business Add-Ins (BAdIs) for Extended Warehouse Management Next navigation step Cross-Process Settings Next navigation step Warehouse Task Next navigation step BAdI: WT Creation End of the navigation path.

  • In Customizing, you have activated pick denial at warehouse number level.

    For more information, see Customizing for SAP EWM under Start of the navigation path Goods Issue Process Next navigation step Pick Denial Next navigation step Activate Pick Denial at Warehouse Number Level End of the navigation path.

  • In Customizing, you have activated pick denial at warehouse process type level.

    For more information, see Customizing for SAP EWM under Start of the navigation path Goods Issue Process Next navigation step Pick Denial Next navigation step Activate Pick Denial at Warehouse Process Type Level End of the navigation path.

  • You have defined your own exception codes for calling exception handling, and have assigned these to the internal exception codes defined by SAP.

    For more information, see Customizing for SAP EWM under Start of the navigation path Cross-Process Settings Next navigation step Exception Handling Next navigation step Define Exception Codes End of the navigation path and under Start of the navigation path Goods Receipt Process Next navigation step Pick Denial Next navigation step Assign Internal Exception Codes to Exception Codes End of the navigation path.

Process

  1. You want to create a warehouse task. However, SAP EWM cannot create a new warehouse task, or can only create a warehouse task with a partial quantity.

    You can create a warehouse task using the user interface for stock removals for the outbound delivery order (online mode) or as a background job (background mode). You can start a background job, for example, using a Post Processing Framework action or a wave release.

  2. SAP EWM compares the requested quantity with the warehouse task quantity. If the system determines differences, it performs exception handling according to your Customizing settings. If you have specified an action in Customizing, for example, to adjust the quantity in the warehouse request to the picked quantity, the system triggers an alert and creates a workflow task.

    You perform, or the system performs, the following:

    • If you create the warehouse task in online mode, SAP EWM displays a warning, depending on your Customizing settings, informing you that a pick denial has occurred.

      You can proceed as follows:

      • Confirm the action suggested in your Customizing settings by choosing Save .

        The system executes a pick denial and executes a workflow in the background.

      • Change the action suggested in your Customizing settings and then choose Save .

        The system executes a pick denial and executes a workflow in the background.

      • Execute the workflow using the action proposed by the system suggested in your Customizing settings, by choosing Start of the navigation path SAP Office Next navigation step Folders Next navigation step Inbox End of the navigation path, or delete it and create a new warehouse task, for example if you still have stock in another storage type.

    • If SAP EWM creates the warehouse task in background mode, it triggers a pick denial according to your Customizing settings, and performs any follow-up activity in the background.

      If you use wave management, SAP EWM also writes an entry into the wave management log, informing you that it could not create a warehouse task, or could only create a warehouse task with a partial quantity.

  3. Depending on your Customizing settings, SAP EWM sends a message to SAP ERP about the pick denial.

    Note Note

    SAP EWM does not send a message to SAP ERP for a direct outbound delivery order. SAP EWM only adjusts the outbound delivery quantity for the direct outbound delivery order.

    End of the note.

Result

Depending on your Customizing settings, SAP EWM has executed the action for pick denial in the background.

  • The system did not execute an action.

  • The system adjusted the quantity in the warehouse request to the picked quantity, and sent a message about the pick denial to SAP ERP if required.

    Note Note

    For more information about reporting a change to an outbound delivery, see Processing of Outbound Deliveries under Notification of an outbound delivery change to the ERP system.

    End of the note.