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 Incentive and Commission Management

 

Technical Data

Technical Name of Business Function

EA_ICM_ICM_CORE_02

Type of Business Function

Industry Business Function &

Enterprise Business Function

Available as of

SAP Enhancement Package 4 for ERP 6.0

Technical Usage

Central Applications – ICM

Application Component

ICM

Directly Dependent Business Function Requiring Activation in Addition

EA_ICM_ICM_CORE_01

You can use this business function to achieve your sales targets quickly, easily and cost-effectively with the help of incentives and commission. The Incentive and Commission Management business function helps you to motivate your partners and employees, and thus to increase sales and revenue. The enhanced standard integration features enable companies to steer their sales force effectively by providing the appropriate tools and methods. The flexible nature of Incentive and Commission Management allows you to react swiftly to changing strategies and to implement the required changes immediately. The possibility to define clear and transparent models and to introduce new products or distribution channels in a short period of time results in sales activities that are fully aligned with your corporate strategy. In addition, the Incentive and Commission Management business function provides a clear architecture for enhancing existing cross-system scenarios for SAP Incentive and Commission Management with central Enterprise SOA services. You can also build composites based on newly delivered central services.

Integration

Incentive and Commission Management is integrated with all relevant applications to support all major business processes:

  • Organizational Management

  • Use of the central business partner

  • Correspondence

  • CRM

  • FS Policy Management

  • Payroll

Incentive and Commission Management is integrated with the central components to gain maximum benefit for the integrated processing of remuneration. The enhanced integration provided by this business function reduces implementation costs while improving the standard integration scenarios for SAP Incentive and Commission Management in the following industries:

  • Automotive industry

  • Utility industry

DBM (Dealer Business Management) is SAP's solution for automotive dealers. DBM-ICM technical packages deliver preconfiguration for DBM in Incentive and Commission Management.

You can configure account assignment to FI-CA (IBU Utilities) for remuneration type and settlement type respectively.

Prerequisites

You have installed the following components as of the version mentioned:

  • EA_ICM_ICM_CORE_01

  • EA_ICM_ICM_CORE_02

Note Note

To use Incentive and Commission Management, the business function EA_ICM_ICM_CORE_01 must already be active.

End of the note.

Type of Component

Component

Software Component

EA-APPL 604

Portal Content

As of business packages:

BP ERP ICM ANALYST

BP ERP ICM PARTICIPANT

BP ERP ICM SALES ANALYST (INS)

BP ERP ICM SALES REP (INS)

  • Events or system settings (Customizing)

    • Start of the navigation path Incentive and Sales Force Management Next navigation step General Application Modeling and Administration Next navigation step Installation of Application End of the navigation path

Features

Incentive and Commission Management

Commission

Definition, design and construction of commission plans including rules, agreement types, templates and services. Remuneration elements can be defined for performance-related entitlements, flat rates, guarantees, liability scenarios and target agreements.

Master Data

Master data comprises commission contract partners, commission recipients, commission contracts (standard contracts and individual contracts), contract bundles, and the organizational structure.

Transaction Data

Commission can be calculated on the basis of a specific business transaction or it may be posted directly. There are several functions to support the processing of pending commission and mass activities. Closing and settlement activities result in commission being disbursed to the entitled recipients.

Correspondence

The handling of correspondence between contract partners is defined in the communication agreement, which is part of the commission contract. It controls the communication process, where information on the individual tasks is exchanged.

Archiving

Data archiving is used to remove application data and mass data from the database when it is no longer needed in the system but it still needs to be available for analysis purposes. The data is stored in accessible archive files.

Remuneration Inquiry

A remuneration inquiry is the customer-specific display of results from the valuation, remuneration, and due date processes, which are saved in various tables in Incentive and Commission Management.

Framework for Object Assignment

Insurance companies in particular often change the assignments between commission-relevant objects and commission recipients. When entitlements and liabilities are transferred, all or parts of open entitlements can be transferred to one or more commission contract partners, partially or entirely.

Workflow

The integration of the commission case in SAP Workflow makes it possible to process pending cases and commission cases that are rejected by the interface with a minimum amount of manual effort. As soon as a pending case is created or the interface rejects a commission case, a work item is created in SAP Workflow and it is sent to the responsible commission clerk.

User Interface and Usability

All existing user interfaces (UIs) for the Sales Compensation Analyst and Credential Manager roles based on Web Dynpro for Java base have been changed to Web Dynpro for ABAP. The UIs for the roles of Sales Compensation Analyst and Credential Manager provide easy-to-use functionality for the most common tasks and reports. The UI and functionality are consistent with the previous UI, but the technology has switched to Web Dynpro for ABAP, providing a homogeneous technical platform for users working in the roles of Sales Compensation Analyst and Credential Manager in SAP Incentive and Commission Management.

Enterprise Services Bundle for Commission

You can implement your own integration scenarios or composites inexpensively and efficiently by using the services in the Enterprise Services (ES) bundle for Commission. You can create, change, reverse, and find commission cases and commission documents using the ES bundle for Commission. A clear picture of the service landscape results in lower costs for implementation and maintenance.

Functional Enhancements

  • Commission Accruals Notification

    You can easily determine accrued commission amounts (accruals) in SAP Incentive and Commission Management. The Commission Accruals report lists open commission entitlements to update account reporting and support the approval process and partial release of commission payments.

  • Fast Track Approval

    A user interface for fast-track approval of commission amounts supports the approval process and allows managers to release commission amounts for their agents. Fast Track Approval increases flexibility, allowing managers to manually adjust and entirely or partially release commission amounts for payment.