Incentive and Commission Management
Technical Name of Business Function |
EA_ICM_ICM_CORE_02 |
Type of Business Function |
Industry Business Function & Enterprise Business Function |
Available as of |
SAP Enhancement Package 4 for ERP 6.0 |
Technical Usage |
Central Applications – ICM |
Application Component |
ICM |
Directly Dependent Business Function Requiring Activation in Addition |
EA_ICM_ICM_CORE_01 |
You can use this business function to achieve your sales targets quickly, easily and cost-effectively with the help of incentives and commission. The Incentive and Commission Management
business function helps you to motivate your partners and employees, and thus
to increase sales and revenue. The enhanced standard integration features enable companies to steer their sales force effectively by providing the appropriate tools and methods. The flexible nature of Incentive and Commission Management allows you to react swiftly to changing strategies and to implement
the required changes immediately. The possibility to define clear and transparent models and to introduce new products or distribution channels in a short period of time results in sales activities that are fully aligned with your corporate strategy. In addition, the Incentive and Commission
Management
business function provides a clear architecture for enhancing existing cross-system scenarios for SAP Incentive and Commission Management with central Enterprise SOA services. You can also build composites based on newly delivered central services.
Incentive and Commission Management is integrated with all relevant applications to support all major business processes:
Organizational Management
Use of the central business partner
Correspondence
CRM
FS Policy Management
Payroll
Incentive and Commission Management is integrated with the central components to gain maximum benefit for the integrated processing of remuneration. The enhanced integration provided by this business function reduces implementation costs while improving the standard integration scenarios for SAP Incentive and Commission Management in the following industries:
Automotive industry
Utility industry
DBM (Dealer Business Management) is SAP's solution for automotive dealers. DBM-ICM technical packages deliver preconfiguration for DBM in Incentive and Commission Management.
You can configure account assignment to FI-CA (IBU Utilities) for remuneration type and settlement type respectively.
You have installed the following components as of the version mentioned:
EA_ICM_ICM_CORE_01
EA_ICM_ICM_CORE_02
Note
To use Incentive and Commission Management, the business function EA_ICM_ICM_CORE_01 must already be active.
Type of Component |
Component |
Software Component |
EA-APPL 604 |
|
Portal Content |
As of business packages: BP ERP ICM ANALYST BP ERP ICM PARTICIPANT BP ERP ICM SALES ANALYST (INS) BP ERP ICM SALES REP (INS) |
Documentation for Business Functions
Events or system settings (Customizing)
Incentive and Commission Management
Commission
Definition, design and construction of commission plans including rules, agreement types, templates and services. Remuneration elements can be defined for performance-related entitlements, flat rates, guarantees, liability scenarios and target agreements.
Master Data
Master data comprises commission contract partners, commission recipients, commission contracts (standard contracts and individual contracts), contract bundles, and the organizational structure.
Transaction Data
Commission can be calculated on the basis of a specific business transaction or it may be posted directly. There are several functions to support the processing of pending commission and mass activities. Closing and settlement activities result in commission being disbursed to the entitled recipients.
Correspondence
The handling of correspondence between contract partners is defined in the communication agreement, which is part of the commission contract. It controls the communication process, where information on the individual tasks is exchanged.
Archiving
Data archiving is used to remove application data and mass data from the database when it is no longer needed in the system but it still needs to be available for analysis purposes. The data is stored in accessible archive files.
Remuneration Inquiry
A remuneration inquiry is the customer-specific display of results from the valuation, remuneration, and due date processes, which are saved in various tables in Incentive and Commission Management.
Framework for Object Assignment
Insurance companies in particular often change the assignments between commission-relevant objects and commission recipients. When entitlements and liabilities are transferred, all or parts of open entitlements can be transferred to one or more commission contract partners, partially or entirely.
Workflow
The integration of the commission case in SAP Workflow makes it possible to process pending cases and commission cases that are rejected by the interface with a minimum amount of manual effort. As soon as a pending case is created or the interface rejects a commission case, a work item is created in SAP Workflow and it is sent to the responsible commission clerk.
User Interface and Usability
All existing user interfaces (UIs) for the Sales Compensation Analyst
and Credential Manager
roles based on Web Dynpro for Java base have been changed to Web Dynpro for ABAP. The UIs for the roles of Sales Compensation
Analyst
and Credential Manager
provide easy-to-use functionality for the most common tasks and reports. The UI and functionality are consistent with the previous UI, but the technology has switched to Web Dynpro for ABAP, providing a homogeneous technical
platform for users working in the roles of Sales Compensation Analyst
and Credential Manager
in SAP Incentive and Commission Management.
Enterprise Services Bundle for Commission
You can implement your own integration scenarios or composites inexpensively and efficiently by using the services in the Enterprise Services (ES) bundle for Commission. You can create, change, reverse, and find commission cases and commission documents using the ES bundle for Commission. A clear picture of the service landscape results in lower costs for implementation and maintenance.
Functional Enhancements
Commission Accruals Notification
You can easily determine accrued commission amounts (accruals) in SAP Incentive and Commission Management. The Commission Accruals
report lists open commission entitlements to update account
reporting and support the approval process and partial release of commission payments.
Fast Track Approval
A user interface for fast-track approval of commission amounts supports the approval process and allows managers to release commission amounts for their agents. Fast Track Approval increases flexibility, allowing managers to manually adjust and entirely or partially release commission amounts for payment.