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 DFPS, Investigative Case Management for Security Organizations

 

Technical Data

Technical Name of Business Function

DFPS_ICM_OF

Type of Business Function

Enterprise Business Function

Available As Of

SAP enhancement package 4 for SAP ERP 6.0

Technical Usage

Defense for Public Admin.

Application Component

Case management for security organizations (IS-DFS-ICM)

Business Function That You Also Have to Activate

Enterprise Business Function DFPS, Logistical Operational Support (DFPS_OF_DEPL_LOG)

You can use this business function to create the prerequisite for integrating functions of the Organizational Flexibility area with the functions of the Investigative Case Management System into SAP Customer Relationship Management.

Integration

You use this business function if you want to implement the Investigative Case Management System from SAP Customer Relationship Management.

Prerequisites

You have installed the following components for the version mentioned and higher:

Component Type

Component

Only Required for the Following Functions

Software Component

EA-APPL 604

EA-DFPS 604

SAP_APPL 604

SAP Customer Relationship Management

SAP CRM 7.0

  • You are familiar with the Defense Forces & Public Security (EA-DFP) Enterprise Extension and the DFPS, Logistical Operational Support (DFPS_OF_DEPL_LOG) business function.

  • You are using the Investigative Case Management System from SAP Customer Relationship Management and are familiar with the functions of this system.

  • In Customizing for Defense Forces & Public Security, you have performed the activities under Investigative Case Management.

Features

The following functions are available:

  • The system provides the necessary technical prerequisites for accessing Organizational Flexibility functions from a CRM system for implementing the Investigative Case Management System.

  • If you assign a case ID to an operation, the system displays this assignment in the Structures Workbench application.

  • You can assign a position to a force element via the A/B 290 relationship to specify which position is responsible for an operation as the operation planner.

For more information, see Investigative Case Management.