Telco, Enhanced Revenue Mgmt

Technical Data

Technical Name of Business Function	TEL_CA_1
Type of Business Function	Industry Business Function
Available As Of	SAP Enhancement Package 2 for SAP ERP 6.0
Technical Usage	Telco - Enhanced CA
Application Component	SAP Telecommunications - Contract Accounts Receivable and Payable (IS-T-CA)
Directly Dependent Business Function Requiring Activation in Addition	Telco, Revenue Management (RM_CA, always active)

You can use this business function to implement the following functions from Contract Accounts Receivable and Payable:

Receivables Management
- Collections Management can be used to dun receivables using more flexible collection strategies that are tailored to the respective customer requirements. These reduce the days sales outstanding, processing time for a collection transaction and the number of write-offs.
- When you create an installment plan, you can update the creditworthiness of a business partner and therefore directly incorporate their payment behavior in their creditworthiness.
- You can record promises to pay for due or overdue receivables that you agree with your customers during outbound collection directly in the system.
Payment Processing
- In the interests of improving customer service, you can connect external cash desks to Contract Accounts Receivable and Payable and therefore make it easier for your customers to make payment for invoices.
- The option of returning incorrectly assigned payments on account to the clarification account simplifies clarification processing for the payment lot and accelerates processing times for clarification .
- The payment run observes a direct debit limit that you have agreed with your customers.
External Interfaces

Information containers that you can use to send data from Contract Accounts Receivable and Payable to external systems simplify the data transfer process in distributed system landscapes.
Integration

Adding business partner items and dunning histories to the data extraction process improves system support for decisions that you make on the basis of your Business Intelligence.

Display of any information, such as the last payment of a customer, in the SAP CRM Financial Customer Care Interaction Center now also provides you with a central view of your customers in CRM.
To improve transparency, you can use balance variants in the account balance display.

Integration

You can enhance the functions in this business function with SAP CRM, release 5.2 SP01, and SAP NetWeaver 7.0 BI Content Add-On 3 SP 06.

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component	Component
Software Component	IS-T 602
Software Component	FI-CA 602
Software Component	SAP-APPL 602
Software Component	EA-APPL 602

You have activated the business function Telco, Revenue Management (RM_CA).

This business function is always active if you have activated the Telco business function set.

Features

In addition to the existing totals in the account balance display, you can also combine the balance variants in Customizing.
You can extract business partner items and dunning histories to SAP NetWeaver - Business Intelligence ( BI ) using a delta update function.
You can use Collections Management to create groups for dunning and perform flexible dunning. You can create, manage and process collection work items. You can divide and manage these work items into worklists and generate a collection history.
You can use Enterprise Services to connect external cash desks for payment processing.
The information container provides you with a tool for saving information within a specific process, such as returns processing, to send it to an external system later using a mass activity.
For each installment plan category you can define a creditworthiness value that is assigned to the related business partner.
You can display additional information about a customer in SAP CRM Financial Customer Care Interaction Center, such as the last payment of a customer.
You can use the new transaction Return Payment on Account to Clarificationto return individual items posted on account to the clarification account.
You can observe a direct debit limit during the payment run.
You can receive, accept, manage and evaluate promises to pay from customers.
In addition, new enterprise services are available in Contract Accounts Receivable and Payable as interfaces to SAP NetWeaver – Exchange Infrastructure (XI).
Some new archiving objects, such as promises to pay, external payment information and collection worklist/work item are available.

For more information about BI Content for this business function, see the SAP Library for SAP NetWeaver 7.0 BI Content Add-On 3 SP06 under Start of the navigation path SAP NetWeaver byKey Capability Next navigation step BI Content Financials Contract Accounts Receivable and Payable. End of the navigation path