Pick Denial 

Purpose

If Extended Warehouse Management (EWM) creates a warehouse task with reference to a warehouse request for an outbound delivery order, it is possible that EWM cannot create a new warehouse task, or can only create a warehouse task with a partial quantity. This is caused by one of the following reasons:

●      You have performed a storage bin denial.

●      EWM cannot find any, or not enough, stock to fulfill the requested quantity of the warehouse request.

In these cases there is a pick denial.

Prerequisites

●      For the case that EWM cannot completely fulfill the requested quantity of the warehouse request, you have not specified that warehouse task creation should be canceled. This means that the Business Add-In (BAdI) for the outbound delivery (/SCWM/TO_CREATE) does not use the method ABORT to cancel warehouse task creation.

For more information, see the Implementation Guide (IMG) for EWM under Business Add-Ins (BAdIs) for Extended Warehouse Management ® Cross-Process Settings ® Warehouse Task ® BAdI: WT Creation.

●      In Customizing, you have activated pick denial at warehouse number level.

For more information, see the IMG for EWM under Goods Issue Process ® Pick Denial ® Activate Pick Denial at Warehouse Number Level.

●      In Customizing, you have activated pick denial at warehouse process type level.

For more information, see the IMG for EWM under Goods Issue Process ® Pick Denial ® Activate Pick Denial at Warehouse Process Type Level.

●      You have defined your own exception codes for calling exception handling, and have assigned these to the internal exception codes defined by SAP.

For more information, see the IMG for EWM under Cross-Process Settings ® Exception Handling ® Define Exception Codes and under Goods Receipt Process ® Pick Denial ® Assign Internal Exception Codes to Exception Codes.

Process

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       1.      You or EWM want to create a warehouse task. However, EWM cannot create a new warehouse task, or can only create a warehouse task with a partial quantity.

You can create a warehouse task using the user interface for stock removals for the outbound delivery order (online mode) or as a background job (background mode). You can start a background job, for example, using a Post Processing Framework action or a wave release.

       2.      EWM compares the requested quantity with the warehouse task quantity. If the system determines differences, it performs exception handling according to your Customizing settings. If you have specified an action in Customizing, for example, adjust the quantity in the warehouse request to the picked quantity, EWM triggers an alert and creates a workflow task.

You or EWM perform the following:

○       If you create the warehouse task in online mode, EWM displays a warning, depending on your Customizing settings, informing you that a pick denial has occurred.

You can proceed as follows:

■       Confirm the action suggested by your Customizing settings by choosing Save .

EWM executes a pick denial and executes a workflow in the background.

■       Change the action suggested by your Customizing settings and then choose Save .

EWM executes a pick denial and executes a workflow in the background.

■       Execute the workflow using the action proposed by the system suggested by your Customizing settings, by choosing SAP Office ® Folders ® Inbox, or delete it and create a new warehouse task, for example if you still have stock in another storage type.

○       If EWM creates the warehouse task in background mode, it triggers a pick denial according to your Customizing settings, and performs any follow-up activity in the background.

If you use wave management, EWM also writes an entry into the wave management log, informing you that EWM could not create a warehouse task, or could only create a warehouse task with a partial quantity.

       3.      Depending on your Customizing settings, EWM sends a message to ERP about the pick denial.

EWM does not send a message to ERP for a direct outbound delivery order. EWM only adjusts the outbound delivery quantity for the direct outbound delivery order.

Result

Depending on your Customizing settings, EWM has executed the action for pick denial in the background.

●      The system did not execute an action.

●      The system adjusted the quantity in the warehouse request to the picked quantity, and sent a message about the pick denial to ERP if required.

For more information about reporting a change to an outbound delivery, see Processing of Outbound Deliveries under “Notification of an outbound delivery change to the ERP system.“