If a due maintenance call has been called, that is, if the system has generated a
maintenance call object
(for example, a maintenance order), then the maintenance call receives the
status
Called
.
The maintenance calls then receive the status
Completed
in the following cases:
The maintenance- or service order generated is technically completed (see Technical Completion of an Order ).
The maintenance- or service notification generated is completed (see Notification Completion ).
The service entry sheet generated has been signed off
The maintenance call was completed in the scheduling function (see below).
Until a maintenance call has the status
Completed,
the planned date of the maintenance call serves as the basis for scheduling the maintenance plan.
This can lead to the system generating new maintenance calls, without the previous maintenance call having the status
Completed.
You can influence the maintenance processing process when you complete notifications and orders, and, for example, prevent every employee who is authorized to complete notifications and orders from using this data simultaneously to influence the scheduling of maintenance plans. For further information, see Separate Completion of Maintenance Call Dates .
Function |
Activity |
Complete maintenance call date |
This completion has no effect on the actual maintenance call object. |