Tasks are used to plan and manage notifications as a background process. For this reason, it is useful to be able to determine the various processing stages that a task has reached using statuses.
There are three statuses relevant to tasks in the system:
Released
The task can now be performed.
Completed
The task has been performed.
Successful
The results of the task were positive; the problem has been solved or the damage repaired.
The task status is only used to provide the maintenance planner with information. There is little interaction between the different statuses; to a large extent they are independent of one another.
This means that, for example, a notification can be put in process, even if it contains outstanding tasks that have not yet been released. However, you cannot complete a notification while it contains outstanding tasks.
All tasks are the same from a system perspective, in other words, the system does not distinguish between tasks at notification header level and ones at notification item level. Therefore, if the status line indicates that there are tasks outstanding in the notification, these can be both header tasks and item tasks.
Note
So long as a task is not "completed", the notification has the status "outstanding tasks", even if the task has already been released.
For more information on general status management, see Status Management .
You must assign a status to each task individually. To do this, you choose the appropriate symbol on either the task overview or task detail screen.
The status of each task is entered in abbreviated form in the task status line, both in the task overview and in the task detail screen. If you want to see the text for the abbreviations, select the task and choose
. The screen
Change Status
is displayed.
When you assign a status to a task, the system automatically changes the relevant dates:
Status |
The system completes these fields: |
Released |
You can overwrite both fields. |
Completed |
You cannot overwrite these fields. |
Successful |
None |
The planned dates for a task must fall within the period of time specified in the notification as the required start and end dates. If you specify other dates for the task, the system issues a message to remind you of this. If no dates are maintained for the notification, the system takes 0 as a basis, so that it can still issue an information message if the dates are inconsistent.