You use this function if you wish to store frequently procured services centrally as master records and use them on a cross-application basis.
When creating Service Specifications , you can reference service master records by entering just the number of the service.
For more information, refer to Adopting a Service Master Record in Service Specifications .
You make the relevant settings for the maintenance of service master records in Customizing for
External Services
under
Service Master Record
.
The following service master record functions are available on a single screen:
Display
When you first invoke the entry sheet functionality, the screen is in display mode.
Copy
When creating a service master record, you can copy an already existing one by clicking .
Find
Via
Other service
, you can search for a service master record on the basis of the service number.
Delete
Service master records can only be deleted if no conditions have been maintained for them.
Click on the left side of the screen to show or hide an overview of service master records that have already been created. Double-click on a service to display the relevant master record data on the right-hand side of the screen.
Within the overview, you can do the following:
Maintain display variants
Click to specify which data from the service master records is to be displayed in the service overview.
Find services
If you click , you can enter a search term for a service master record. The service found will be indicated in the overview.
Define the sorting of the list
Click to specify the column data by which the list is to be sorted in ascending or descending order.
Define selection variants
You can choose the following selection variants via the input help under :
Last services
Here you see the last-maintained service master records.
Other selection
You can define the selection of service master records displayed via:
Service number
Service category
Material/service group
Service short text
You can expand and collapse the data areas on the right of the screen.
You can either:
Expand and collapse all data areas via
Expand all
and
Collapse all
, or
Expand and collapse individual data areas via
Basic data
or
Basic data
, for example.
When you first invoke the function, the data areas for the basic data and the long text are expanded.
Each time you reinvoke the function, the screen settings and the data you had selected or maintained when you last exited the function appear.
You can maintain both the long and short texts in several languages. In the
Long text
data area, click
to choose the languages in which you wish to maintain texts.
The administrative information shows you when and by whom the service master record was created or last changed (
).The change document display function gives you a list of all changes made to the service master record since its creation (
).To facilitate the calculation of the quantity of a certain service, you can assign a formula to a service master record.
You specify the formulas you need in Customizing for
External Services Management
under
.
If you want to illustrate a certain service, you can insert a graphic in the data area
Basic data.
To do so, you must import your locally stored graphics file into the SAP System via the
SAP Web Repository
(
). You can then choose the graphics files via the input help for the
Graphic
field.
With the aid of the classification system, you can assign service master records to freely defined classes and then choose them by means of the Service Selection facility. If you wish to classify service master records, you must assign the classes to class type 038 (service).
For more information on the classification system, refer to CA - Classification .
You can store pricing data agreed with your vendors for each service master record in the form of conditions.
For more information, refer to Master Conditions for Services .
By specifying the service type, the edition, and the SSC item in the service master record (data area
Standard service catalog
), you can save a service from the
Standard Service Catalog
as a service master record (and thus also define prices for this service, for example).
In display and change modes, you can click to send service master records for checking via workflow, for example.