You can also create a one-time customer as the customer in the service notification and service order, and transfer the data to subsequent functions. You use one-time customer data if you do not want to create a complete customer master record.
One-time customer data consists of a one-time customer master record and an address. A one-time customer master record is used for several customers, with whom you only have contact very occasionally.
The one-time customer master record is created in the
Sales and Distribution (SD)
component. For more information, see
One-Time Customers and Vendors
.
The central address management component must be used in SD to ensure data is transferred uniformly to the SD functions.
The one-time customer data is transferred as follows:
From |
To |
Service notification |
Service order |
Service notification |
Sales order |
Service order |
Service notification |
Service order |
Sales order (in resource-related billing) |
Service order |
Sales order (in advance shipment of spare parts) |
Service order |
Purchase requisition (delivery address for external processing) |
The system asks you to enter a customer address when creating one-time customer data.