Show TOC

 Transfer of One-Time Customer Data

Use

You can also create a one-time customer as the customer in the service notification and service order, and transfer the data to subsequent functions. You use one-time customer data if you do not want to create a complete customer master record.

One-time customer data consists of a one-time customer master record and an address. A one-time customer master record is used for several customers, with whom you only have contact very occasionally.

Integration

The one-time customer master record is created in the Sales and Distribution (SD) component. For more information, see One-Time Customers and Vendors .

Prerequisites

The central address management component must be used in SD to ensure data is transferred uniformly to the SD functions.

Features

The one-time customer data is transferred as follows:

From

To

Service notification

Service order

Service notification

Sales order

Service order

Service notification

Service order

Sales order (in resource-related billing)

Service order

Sales order (in advance shipment of spare parts)

Service order

Purchase requisition (delivery address for external processing)

Activities

The system asks you to enter a customer address when creating one-time customer data.