In dispute case processing you can create a new dispute case.
Call up dispute case processing.
Expand the
Cases
folder.
Place the cursor on
Dispute Case
, open the context menu, and choose
Create
.
A dialog box appears. Select a case type. If only one case type has been created in Customizing, this step is omitted.
The case is displayed in the screen area on the right.
Enter data as required. For information about adding open items to the dispute case, see Adding Open Items to Dispute Cases .
Choose
Save
.
Note
To create more space for processing the dispute case, you can choose
, with the quick info
Display/Hide Organizer
to hide the navigation area.
You have created a new dispute case.