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 Entering Technical Findings

Use

Technical findings, such as data regarding system downtimes, system statuses, and tasks are stored in the notification. However, you usually enter this data immediately before completing an order.

Notification Exists

You have created an order on the basis of a notification. When completing the order, perform the following:

  1. Call up the order object list for processing from the notification.

  2. If a notification has not yet been assigned to the order, you can find and assign the notification by selecting the pushbutton Notif. selection .

    The system displays the notification that is assigned to the order.

  3. Using Start of the navigation path Notifications Next navigation step Change End of the navigation path , you enter the technical findings in the notification and save the data.

The system saves both the notification and the order.

Notification Does Not Yet Exist

You have created an order directly, and this means that no order exists yet. When completing the order, perform the following:

  1. From the order object list, choose Start of the navigation path Edit Next navigation step Create for notification End of the navigation path .

  2. The system creates automatically a notification for the selected object in the order object list, and copies all relevant data from the order.

  3. Enter the technical findings in the notification and save the data.

The system saves both the notification and the order.