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  Customer Programs (Infotype 0475)

Definition

In infotype 0475 you enter information on customer programsto assign the customer programs to the traveler. Customer programs are agreements made with travel service providers (airlines, car rental companies, and hotel chains) that can be applied during availability queries or online booking.

Use

The infotype Customer Programs is only entered in connection with Travel Planning . You do not have to create and edit this infotype.

The information about the customer programs in which a traveler participates is sent to the provider during online booking from the SAP system, and is taken into consideration by the provider if capacities allow it.

Caution Caution

To assign different customer programs to a traveler, you need to create the infotype 0475 Customer Programs multiple times. When you create a new customer program, the existing customer programs are not overwritten.

This only applies to the customer programs. For flight, hotel and car rental preferences, an existing infotype is time-restricted when you create a new infotype.

End of the caution.

Structure

The infotype Customer Programs consists of entries regarding:

  • Travel service provider category

  • Travel service provider

  • Customer program

  • Customer number

Integration

Which customer programs you can select in infotype 0475 is defined in Customizing. To create and define customer programs, see the Implementation Guide (IMG) for Travel Planning under:

  • Start of the navigation path Travel Planning Next navigation step Master Data Next navigation step Travel Service Providers Next navigation step Flights Next navigation step Define Customer Programs of Airlines End of the navigation path

  • Start of the navigation path Travel Planning Next navigation step Master Data Next navigation step Travel Service Providers Next navigation step Hotels Next navigation step Define Customer Programs of Hotel Chains End of the navigation path

  • Start of the navigation path Travel Planning Next navigation step Master Data Next navigation step Travel Service Providers Next navigation step Car Rentals Next navigation step Define Customer Programs of Car Rental Companies End of the navigation path

  • Start of the navigation path Travel Planning Next navigation step Master Data Next navigation step Travel Service Providers Next navigation step Define Agreements Between Travel Service Providers on Customer Programs End of the navigation path

See also:

Editing HR Master Records