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 Priority for Maintenance Item

Use

You can specify a priority for maintenance plans that generate a maintenance/service notification or a maintenance/service order as the maintenance call object in the maintenance call item . In scheduling, the priority is copied to the call object. This enables you to set priorities when planning the tasks to be performed, as is also possible in unplanned maintenance and service processing.

Prerequisites

In Customizing for Plant Maintenance and Customer Service , you have defined the priority types and the priorities for each priority type, and assigned the priority types to the notification types (for example, malfunction report) or order types (for example, service order) which are generated from the maintenance plan.

Activities

In Customizing

Activity

Menu Path

Defining priorities for notifications

Start of the navigation path Plant Maintenance and Customer Service Next navigation step Maintenance and Service Processing Next navigation step Maintenance and Service Notifications Next navigation step Notification Processing Next navigation step Response Time Monitoring Next navigation step Define Priorities End of the navigation path

Defining priorities for orders

Start of the navigation path Plant Maintenance and Customer Service Next navigation step Maintenance and Service Processing Next navigation step Maintenance and Service Orders Next navigation step General Data Next navigation step Define Priorities End of the navigation path