M/AM Order Overview

Use

You can use the M/AM Order Overview (ISMAM_ORDERLIST) component to find, display and edit advertising orders

Integration

If you have connected a technical system to Advertising Management (IS-M/AM) to produce ad orders and have incorporated the Ad Spec Editor component in the Customer Interaction Center ( CIC) , you can access the ad speceditor from the M/AM Order Overview and design the ad spec for the ad item selected.

Prerequisites

You want to display orders for a media customer so that you can create a complaint for an ad order.

Select the M/SD Order Overview (ISMSD_ORDERLIST) component to display orders for a sales customer.

Features

The M/AM Order Overview component has a selection and display area that have been combined as a single screen.

Selection Area

Selection Criteria

Various selection criteria are available to you for finding orders.

You can make default entries for the period, sales area, booking unit, item type and layout selection criteria in Customizing.

You can define a default period for specific clients or user groups and overwrite the default settings for specific users using the JK3 and JK4 user parameters.

The Search Type for BU field defines the way in which order items are found using the booking units.

Using the assigned booking units

Differentiated by basic or combined booking units

Using the schedule lines generated

You can make masked entries for the booking unit by entering an asterisk (*) as a placeholder.

The Layout Variant defines the way in which the order list is displayed. A Layout Variant contains information on the column structure, sort criteria and filter requirements. You have defined which layout variant is used as the initial variant by your call center employees (agents). and have defined whether user-specific and/or cross-user layout variants are available to display order lists in Customizing.

Perform Search

If you have identified a business partner manually, the system displays orders that match this business partner and the default selection criteria. The following buttons can be used to perform the search again using different selection criteria:

Button	Use
With the Clear All Fields quick info	Delete the selection criteria you entered with the exception of the default period defined.
With the Refresh quick info	If you have entered new selection criteria, the system does not update the order overview automatically. Choose Refresh to do so. If you have selected the Automatic Refresh indicator in the component profile, the system automatically updates the order overview if the list data is changed, for instance if an order item is changed.

Button

Use

With the Clear All Fields quick info

Delete the selection criteria you entered with the exception of the default period defined.

With the Refresh quick info

If you have entered new selection criteria, the system does not update the order overview automatically. Choose Refresh to do so.

If you have selected the Automatic Refresh indicator in the component profile, the system automatically updates the order overview if the list data is changed, for instance if an order item is changed.

Display Area

The system displays orders that match the selection criteria in a list. The list is sorted in ascending order by order and item number. You can however use the Choose Layout and Set Filter functions to sort this differently.

You define the information that is displayed for each order item by choosing a layout variant or setting a filter. This means that you can display schedule line information for all order items with the exception of the service.

This graphic is explained in the accompanying text.

The JYCIC006 enhancement can be used to modify the order overview on an individual basis.

Standard SAP List Viewer functions are available to you for editing the list.

The following functions are available to you for editing the orders in the list:

Button	Use
with the quick info text Overview	Access an item overview screen in central access from the order list. Central access functions are available to you for editing the orders. See also: Central Access Central access is accessed using the AdMgmtSalesOrder method for the Advertising Management Sales Document (BUSISM008) business object. This means that specific data such as the period or item type can be used during access and the selection result can be displayed on an item overview. The business object can also be used to access an external system.
with the quick info text Create	Functions for creating orders and items You can select the following functions from a drop-down list: Create orders Access the initial standard access screen from the order list and create an order. The sales area must be specified in the selection area. The sales area and business partner are copied onto the initial screen. See also: Standard Access Create items Access document processing at header level from the order list and create an additional item for the order selected. See also: Creation of Document Items
With the Copy quick info	Functions for copying one or more items. You can select the following functions from a drop-down list: Create with template Creation with template can be used if you do not want to enter data for an item more than once. This can occur if the ad spec has already been placed in the booking unit. Creation with template can also be an element in reversal processing. See also: Copying of Document Items See also: Cancellation Processing Create with template repetition Creation with template repetition can be used if you want to copy an item several times consecutively. This can occur if you want to make entries in the commercial register. See also: Copying of Document Items Create with reference This is used to create a credit memo item. During Create with reference , a relationship between the template item and the subsequent item is created using document flow. Creation with reference can also be an element in complaint processing. See also: Copying of Document Items See also: Complaint Processing You have defined copying control for items in the Customizing settings for SAP Media .
With the Change quick info	Functions for changing orders and items. You can select the following functions from a drop-down list: Change orders Access document processing at header level from the order list and change the order selected. See also: Change Sales Documents Change items Access document processing at item level from the order list and change the order item selected. See also: Change Document Items Change items in the CIC Access Ad Item Entry from the order list and change the ad item selected. See also: Ad Item Entry
with the quick info text Display	Functions for displaying orders and items. You can select the following functions from a drop-down list: Display orders Access document processing at header level from the order list and display the order selected. Display items Access document processing at item level from the order list and display the order item selected. Display items in the CIC Access Ad Item Entry from the order list and display the ad item selected.
With the Display Ad Spec quick info	Access the ad spec editor for the technical system and display the ad spec for the ad item selected. If you are using the Ad Spec Editor component in the L-shape framework and have selected the Editor active in the CIC indicator, the editor is accessed on a tab page in the Navigation Area . If you have not selected this indicator, the editor is accessed in a separate window. If you are using the Ad Spec Editor component in a framework with docking control, the editor is accessed in docking control. See also: Ad Spec Editor
With the Cancel Item quick info	Cancel one or more selected items. Cancelled items are no longer displayed in the order list. You have defined cancellation reasons for cancelling items in the Customizing settings for SAP Media . See also Cancellation Processing

This graphic is explained in the accompanying text.

The JYCIC007 enhancement can be used to modify the application toolbar on an individual basis.