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 Reference Objects

Use

You can use reference objects as a reference or a template to copy from when you create measurement positions and measuring points in the object.

When you copy or create the measurement positions, measuring points are automatically created in the object for these measurement positions. You can enter measurement readings for these measuring points in the warranty claim at a later date.

Features

You can define reference/template objects for every combination of object type (vehicle, equipment, installation, functional location) and subtype for the chosen object type in Customizing for Warranty Claim Processing under Start of the navigation path Warranty Claim Next navigation step Define Template Objects. End of the navigation path If the object type is the installed base, for example, you can enter reference/template objects for each installed base category.

You can define one reference object each for the version level in the warranty claim and the item level within this version. Background: a replacement motor (items), for example, can have a different warranty than the vehicle itself (version).

The reference object on version level can have any number of measurement positions relevant towarranty. The reference object on item level should only have one measurement position relevant to warranty, otherwise the measurement position last created in the reference object is used.

The reference/template object serves as a reference for creating object master records manually with reference to the measurement positions that have been created. It can be used as a complete copy template for equipment; for installed bases and functional locations it serves as a reference for creating measurement positions.

The measurement positions in the reference object and in the object itself have to be called the same if you want to enter values for the measurement position via the warranty claim that should be linked to the version. The characteristics that are linked to these measurement positions, however, can be different. Furthermore, the object can contain further measurement positions. These are then irrelevant to warranty claim processing ; you cannot enter measurement readings for these measurement positions in the warranty claim.