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 Catalogs

Use

A catalog is a grouping of codes that belong together content-wise with which qualitative subjects written in text form can be encrypted in a form that can be processed automatically.

You use catalogs in Warranty Processing when you enter items for a version. Catalogs can be called in the following functions: as a list of defect codes , of labor values (services) or of external services (invoices for materials and labor values or expenses).

Note Note

You can link in your own defect catalogs using BAdI WTY_F4_DEFECT and your own external service catalogs and labor value catalogs using BAdI WTY_F4_ITMNO. These catalogs can be in the form of an external data carrier, external system or also as SAP catalog, for example, the standard catalog from the component Quality Management (QM).

End of the note.

Caution Caution

There are important differences between the warranty claim processing functions in SAP Discrete Industries and in Enterprise. These differences are described below.

End of the caution.

Implementation in SAP Discrete Industries

Catalogs that use the SAP Classification System and class type 600 (catalogs) are used in the standard system for SAP Discrete Industries. A class in this class type is assigned to each catalog. This ensures that this class is also assigned to all the catalog numbers in this catalog. The characteristics that are required for the value assignment are provided by the class.

When you call a catalog and choose an entry, you can assign values to the catalog characteristics. These values are then copied to the appropriate fields of the warranty claim and used in pricing.

Example Example

For example, the characteristics Material and Quantity can be contained in the labor value catalog (WTY2). You should always assign the same service material and appropriate number of service units to all the entries in the catalog. You can the store condition records with prices for this service material. These prices can be determined automatically in pricing.

This procedure can be recommended since materials do not usually exist for labor values but pricing, however, is linked to the material.

End of the example.
Integration

The catalog used in Warranty Processing is the same as the one originally implemented in the component Equipment and Tools Management (IS-EC-CEM) .

You can find further information under ETM Catalog .

Features

No catalogs, classes or characteristics are delivered for Warranty Processing.

  • BAdIs WTY_F4_ITMNO, WTY_F4_DEFECT and WTY_CREATE_COPY via which the catalogs are called are, however, hard-coded on the following catalog codes :

    • WTY1 (defect catalog, field Defect Code )

    • WTY2 (labor value catalog, field Key for item type Labor Value )

    • WTY3 (external service catalog, field Key for item type External Service )

      The appropriate catalogs are therefore called directly when you choose the F4 help function. However, the catalogs themselves do not exist yet. You have to create them yourself with these catalog codes.

  • The above-named BAdIs are also hard-coded on the following characteristics :

    • Defect catalog: no characteristics

    • Labor value catalog: characteristics WTY_DIENMAT (material), WTY_FLATRATE (quantity)

    • External service catalog: characteristic WTY_DIENMAT (material)

      These characteristics do not exist yet either. You have to create them first.

Activities
  1. Create the catalog codes WTY1, WTY2, and WTY3 according to your own business requirements in Customizing for Warranty Claim Processing.

  2. Choose transactions J3GK01, J3GK02, J3GK03 to create, change and display catalog entries for these catalog codes.

Implementation in SAP R/3 Enterprise

A catalog of type C from Customer Service ( CS ) is used as the defect code catalog. Instead of a labor value and external service catalog, the material master is displayed.

Activities

Maintain a catalog of the appropriate type C either in Customizing for Customer Service (CS) or Customizing for Quality Management (QM) under Start of the navigation path Customer Service Next navigation step Solution Database Next navigation step General Data Next navigation step Catalog Maintenance and Settings for Reporting Next navigation step Maintain Catalogs End of the navigation path or Start of the navigation path Quality Management Next navigation step Quality Notifications Next navigation step Notification Creation Next navigation step Notification Content Next navigation step Maintain Catalogs End of the navigation path .