Use

The Business Object Display (BD_DISPLAY) component can be used to display business objects, such as the business partner, orders or billing documents, which were created, changed or displayed during an interaction.

Integration

If you select a business object in the Business Object Display and access a transaction in the Action Box , business object data is available for processing in the transaction accessed.

To ensure that data can be displayed in the Business Object Display and copied into other transactions, you have defined data flow from the Action Box to the Business Object Display and from the Business Object Display to the Action Box .

See also: Action Box

The Business Object Display is used as the basis for creating business object links and for transferring call-related data. Business objects can only be linked or transferred if they have been saved in the Business Object Display .

See also: CTI (Computer Telephony Integration)See also:Contact Processing

Prerequisites

You want to display the business objects that have been created, changed or displayed during a call and process one of these business objects further.

You have assigned the Business Object Display (BD_DISPLAY) to the Navigation or Application Area in Customizing.

See also: Navigation and Application Area

Features

Business objects are displayed in a list. The last business object used is displayed at the start of the list. The object and description are displayed for each business object.

The Display and Edit functions are available in the context menu for each business object.