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 Dispute Cases

Use

This function provides you with an overview of all dispute cases of the customer that contain at least one item as Disputed Object. The tab page Dispute Cases is part of the function Process Receivables .

Prerequisites

You are using the component SAP Dispute Management.

Features

Display Dispute Case

If you select a dispute case from the list and choose Dispute Case with the quick info text Display Dispute Case, the system displays the dispute case with all header data, notes, log, and the case record with the linked objects.

List of Relevant Invoices

If you select a dispute case from the list and choose Invoices with the quick info text Display Relevant Invoices , a list of all invoices that are themselves included or whose residual items are included in the dispute case selected as a Disputed Object appears at the bottom of the screen.