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 Automatic Incoming Payments: Post-Processing Rejected Incoming Payments

Use

When you are processing automatic incoming payments, you might not be able to:

  • Uniquely assign an incoming payment due to insufficient information in the note to payee that accompanies the transfer document.

  • Assign returned direct debits.

You can manually assign these documents to the customer.

Features

Assignment errors

The documents that cannot be assigned are posted to a rejection account . Use this function to assign these documents from this account to a customer, lease-outs, and open items.

The analysis of the note to payee that accompanies the transfer document is made together with the analysis of error handling for the subareas Loans and Real Estate . This results in all rejection postings being posted to the same rejection account. However, you use different dialogs with different functions for the further processing of rejections.

Returned direct debits

You can process returned direct debits as part of the automatic processing of incoming payments. The returned direct debit and the bank charges are debited to the customer. The cleared items of the original receivable are reversed.