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 Service Acceptance

Use

After services that have been performed for your firm have been recorded in the service entry sheet, one or more responsible persons (depending on the system settings) must check that the work is satisfactory and formally accept the services.

Integration

The accepted entry sheet constitutes the basis for the process of Invoice Verification for Services . The account assignment objects are charged at the time of acceptance. When the service entry sheet is accepted, a logistics document (material document) is generated.

Prerequisites

You maintain the authorizations for service acceptance under Start of the navigation path Tools Next navigation step Administration Next navigation step User maintenance End of the navigation path .

Features

The following procedures are available to you for accepting services performed by service providers:

  • One-step acceptance

The person responsible accepts the service entry sheet at the touch of a key.

  • The same person carries out the processes of service entry and acceptance.

  • Service entry and service acceptance are organizationally separated, in order to preserve the dual control principle.

  • Multi-step acceptance

You can make service acceptance subject to a release procedure, in which various departments or individuals have to indicate their approval. The document is not regarded as accepted until the last release point has released it.

You set up such a release procedure in Customizing for External Services Management under Define Release Procedure for Service Entry Sheet .

Note Note

You can find out which release procedure an entry sheet is subject to in the service entry transaction via Start of the navigation path Goto Next navigation step Entry sheet Next navigation step Release strategy End of the navigation path .

End of the note.

For more information, see Accepting a Service Entry Sheet .

Collective Release

If you use a release procedure, you can accept several entry sheets all at once using this function ( Start of the navigation path Logistics Next navigation step Materials management Next navigation step Service entry sheet Next navigation step Collective release End of the navigation path ).

For more information, see Collective Release of Entry Sheets .