Organizational Structure in SAP Collections Management
Definition
The organizational structure in
SAP Collections Management
reflects the structures in Receivables Management in your company or group:
The teams that work together in receivables management are portrayed by collection groups . You assign a collection strategy to each group. Based on this strategy, customers are analyzed, prioritized, portrayed, and contacted.
You group the companies (company codes), whose receivables from customers are to be considered together in collection segments .
Using collection profiles that you assign to the business partner, you determine how the system is to determine the priority and processor of a worklist item.
Use
Collection profiles with segments, groups, and strategies influence the prioritization of a business partner in the worklist and therefore control the work of a collection specialist.
Structure
The figure below explains the connection between the individual objects in the organizational structure in
SAP Collections Management
. The right side explains the configuration and the left side the integration in the customer master.
Integration
You define the organizational structure in the Customizing of
SAP Collections Management
. Choose
Financial Supply Chain Management
Collections Management
Collections Management Basic Settings
Organizational Structure
.
You can make the following settings in Customizing and in the area menu. From the
SAP Easy Access
screen choose
Accounting
Financial Supply Chain Management
Collections Management
Current Settings.
Configuration of collection strategies
Definition of collection groups and assignment of collection strategy
Assignment of collection groups to collection segments