Using this function, you can create a simplified notification on the Intranet from an internal service request. The function is automatically called when you submit an internal service request, provided you have chosen a scenario that calls for the creation of a notification using the notification transactions.
In Customizing for the internal service request (
Define scenarios
), a recording type with notification transactions is specified for the selected scenario (
Recording type on the Web
).
Once you submit an internal service request, the initial screen for creating and changing a new notification is displayed.
The system displays the notification type that was predefined in Customizing for the selected scenario.
If you want to change the proposed notification type, choose
Change notification type
and then select another notification type using the field-related input help.
Make sure you are aware of the rules that apply to a notification type change .
Enter the required data in the notification (for example, subject matter, execution data, and partner information).
If you want to process the notification further, use the selection of available functions (see table below).
Save the notification.
The initial screen for creating or changing an internal service request reappears.
Functions on the Notification Screen |
||
Function |
Menu path/Pushbutton |
What you should know |
Change notification |
|
You switch to the change mode (provided you have the necessary authorization). Before switching modes, the system prompts you to save the notification. |
Display notification |
|
You switch to the display mode (provided you have the necessary authorization). Before switching modes, the system prompts you to save the notification. |
Notification (extended) |
|
You switch to the extended notification processing mode (provided you have the necessary authorization). Before switching modes, the system prompts you to save the notification. |
Put notification in process |
|
You change the processing status of the notification; for additional information, see Process Notification . |
Postpone notification |
|
You change the processing status of the notification; for additional information, see Process Notification . |
Complete notification |
|
You change the processing status of the notification; for additional information, see Process Notification . |
Give approval |
|
You approve a notification so it can be processed further; for more information, see Approval Requirement for Notifications . |
Refuse approval |
|
You do not approve a notification for further processing; for more information, see Approval Requirement for Notifications . |
Set default values |
|
See Setting User Default Values for additional information. |
Display object |
|
You display reference objects or reference documents that may be specified in the notification. |
Display notification structure |
|
You display the current structure of the notification. |
Print notification |
|
If you choose
If you choose
|
Notification address |
|
You call up the screen to enter or change the notification address. For example, you can enter the address of the person who reported the notification problem. |
Catalog profile |
|
If you choose
If you choose
For more information, see Catalog Profile . |