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 Cause

Definition

A reason or event that led to the occurrence of a notification item. A cause item contains the following information:

  • Code group

  • Code

  • Short text

  • Long text

Use

You can record one or more causes for an individual defect item. You can display the cause information in varying levels of detail on the following screens:

  • Cause overview

  • Cause detail screen

The cause overview and the cause detail screen are the same for all notification types.