You can request the change to the following master data from the Intranet/Internet:
Object |
Type of change |
Cost centers |
create, change, lock |
Internal orders |
date |
G/L accounts |
create, change |
Vendors |
Enter, delete, change
|
Customers |
Enter, delete, change
|
You can only request changes to master data for customers and vendors via the Internet.
You do not have to know the name of the processor, since the system automatically determines it. The request is transferred to the SAP System and can be processed there with the functions of the message processing.
You can call up the individual request forms from the various SAP application (depending on the object) and from the workplace.
Start change request |
for <Object> |
From the Employee Workplace launchpad |
Cost centers, internal orders, G/L accounts, customers, vendors |
from the Enterprise Organization |
Cost centers |
Cost centers |
|
From the cost center master data report |
Cost centers |
From the web transaction Create internal order |
Internal orders |
From the web transaction Display internal order |
Internal orders |
G/L accounts |
In a scenario, you have defined the process for request a master data change.
To do so, in Customizing choose
Cross-Application Components
→
Internet/Intranet Services
→
Internal Service Request
→
Definition of Scenarios with Specific Customizing
→
Request For Change to Master Data
→
Define Own Scenarios For Request For Change To Master Data
For cost centers and G/L accounts, you have determined which requests can be started from the aforementioned SAP applications.
To do so, in Customizing choose (for example)
Cross-Application Components
→
Internet/Intranet Services
→
Internal Service Request
→
Definition of Scenarios with Specific Customizing
→
Request For Change to Master Data
→
Assign Own Scenarios For the Request For Change To Master Data
You call up the request form for a master data change.
To call up the form from the Employee Workplace launchpad, choose
Create internal service request
.
To call up the form from the SAP System, for the application choose Extras Change request for <
object
>.
In the master data directory, specify that a cost center has to be changed.
From the directory, you can go to the request form for master data changes by choosing
Extras
→
Change request for cost centers.
You request a change to or a new master record using the form in the Intranet/Internet (see Processing Request Forms ).
When you send the request, the information is transferred to the SAP system. The system determines the responsible processor based on entries made in Customizing (see
Define Own Scenarios For The Request For Change to Master Data
).
The processor receives the request for a master data change in his/her worklist or workflow inbox (see Task Processing ).
The following options are available to the processor:
They may require additional information, should the request be incomplete. They attach a note to the requests and enter the person making the request as the processor.
The processor rejects the request for a master data change.
They approve the request and makes the necessary adjustments in the system.
They forward the request.
In the second decision level, the options a to d are available again.
In the last three cases, the processor can enter a text to explain the reason for his/her decision.
You can check the current state of the request at any time (see Status Query of a Request ).
The master data change is either completed or the request is rejected.
For more information, see the
SAP Library
under
Cross-Application Components
→
Internal Service Request