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 Notification Header

Definition

Information in the notification that applies to the overall notification.

Use

You use the notification header information to identify and process a notification.

Structure

The structure of a notification can be customized to meet user-specific needs. For this reason, the notification header may contain different types of information. The following table shows a selection of header and partner data for notification types delivered with the standard system.

General data

  • Notification number

  • Notification type

  • Notification status

Problem information

  • Problem description (for example, subject matter with coding and short text)

Reference objects/reference documents

  • Reference objects (for example, material, serial number, functional location, equipment)

  • Reference documents (for example, sales order or production order)

Organizational information

  • Organizational data

  • Work center

  • Malfunction data

  • System availability

  • Quantities

  • Basic dates

Execution data (internal)

  • Organization (for example, coordinator or department responsible)

  • Address data

  • Priority

  • Notification start and end dates

Contact person

  • Partners (for example, customer, vendor, or manufacturer)

Tasks / Activities

  • Immediate tasks and activities for notification header