Show TOC

 Reference Object

Definition

A technical object (for example, piece of equipment, functional location, assembly or combination of material and serial numbers), to which a notification refers.

Notification Type

Reference Object

Malfunction report (PM)

Customer notification (CS)

Object at which the problem or malfunction occurred

Activity report (PM/CS)

Object at which the activity was performed

Maintenance request (PM)

Service request (CS)

Object at which activities should be performed by the maintenance department

The reference object is located on the Notification tab page.

Structure

The reference object view displayed in a notification depends on the following factors:

  • The setting for the notification type in Customizing for Plant Maintenance and Customer Service under Start of the navigation path Maintenance and Service Processing Next navigation step Notifications Next navigation step Notification Types Next navigation step Define Notification Types End of the navigation path

  • The field selection for notifications in Customizing for Plant Maintenance and Customer Service under Start of the navigation path Maintenance and Service Processing Next navigation step Notifications Next navigation step Set Field Selection for Notifications End of the navigation path

  • User-specific setting on the Notification tab page under Start of the navigation path Extras Next navigation step Setting Next navigation step Control/default values End of the navigation path