In this processing mode, you use the extended processing view to create and process notifications of all notification types. You can create quality notifications, maintenance notifications, service notifications, claims, or general notifications. In contrast to the procedure for simplified notification processing, you cannot change the notification type once a notification has been created.
All required settings have been made for the respective notification types in Customizing (see
).You create a notification to record a problem or information about a subject matter.
When you create the notification, you select the desired notification type.
You record the required information for the notification (for example, short and long texts for subject matter, partner information, notification priority, items, tasks, and activities).
Among other things, you can also:
Execute follow-up functions via the action box
Print the notification data
Change the processing status of the notification (for example, put the notification in process)
After you have entered all of the required data, you save the notification.
The notification data is saved and the initial screen reappears.