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 Specifying a Priority

Use

By assigning a priority to a notification, you can specify the importance and urgency of the notification. When you specify a priority in a quality notification, the system automatically calculates the start and end dates for processing the notification based on this priority. You can change the priority of a notification as long as the notification has not been completed.

Prerequisites

The priorities and associated time intervals are defined in Customizing for Notification Processing .

Note Note

In Customizing, your system administrator can define an execution interval for each priority. For example, priority 1 might have the following meaning: the notification processing must begin within 2 hours after creating the notification and the notification must be completed within 2 days.

End of the note.

Procedure

  1. Call up a quality notification in the create or change mode.

  2. Enter the required key in the Priority field and choose Continue .

The system calculates the start and end for the notification in the background and enters these dates in the relevant fields. You can see the newly-calculated dates next to the priority field.

When you release the notification, the system also calculates the dates for the tasks. This is done on the basis of the factory calendar. The dates for the tasks are displayed in the task overview screen.

  1. Save the data.