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 Putting Notifications in Process

Use

Within the framework of notification processing, the meaning of the term "put in process" depends on whether the order processing component of the Customer Service or Plant Maintenance application components is active or not.

If order processing is active , the following applies:

If order processing is not active, the following applies:

  • An order can be generated for a task that has been requested in a notification, and assigned to the notification.

  • An order cannot be generated for a task that has been requested in a notification.

  • You plan the tasks in detail in the order. The order forms the basis for performing the tasks.

    A notification that has been put in process means that someone has already taken over further processing of it.

  • Since the order is missing as a means of documenting the work processing, you must document in the notification when the planning stage is finished, and that the tasks are now being or should be performed.

  • You put the notification in process manually. However, this is not absolutely necessary.

A notification can be created and then assigned to an order. If an order is created from a notification, the status In process is set automatically.

  • You put the notification in process manually.

Activities

Call up the notification in change mode, and choose Start of the navigation path Notification Next navigation step Functions Next navigation step Put in process. End of the navigation path

The status field now displays the abbreviation for the status In process .