This function provides extensive options for displaying and processing the receivables-related data of a customer. It shows the open invoices, incoming payments, promises to pay, dispute cases, customer contacts, and resubmissions.
Contact Person at Customer
In the upper right area of the screen, you see the contact person at the customer that you selected or entered the last time you called up the transaction. If you want to change the data for the contact person, you have the following options:
By clicking on
Get Contact Person
, you can transfer a contact person from the customer master record. The list contains the following entries:
Contact Person in Collections Management
Only those contact persons that you have already used in Collections Management are displayed. This reduces the list to the most important contact persons for the collection specialist.
Main Contact Person in Collections Management
The contact person that you selected last is highlighted.
You can also display all other contact persons by selecting
with the quick info text
All Contact Persons
in the dialog box.
By clicking on
Change Contact Person
, you can enter the data for the contact person manually. In this case, the system does
not
transfer the data for the contact person to the customer master record.
Tab Pages
For more information about the individual tab pages of the function
Process Receivables
, see the following sections:
You call this function from the
worklist
. To perform the function, select an entry and choose
with the quick info text
Process Receivables
.
Via
, you can also call up the function for a business partner for whom there is no item in the current worklist.Note
If you want to continue to use the function that was available up to and including
mySAP ERP 2004
after an upgrade, from the
SAP Easy Access
screen choose
Note, however, that the scope of the function
Process Receivables
.
For more information, see Customer List – Processing Receivables (Old) .