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 Processing Receivables

Use

This function provides extensive options for displaying and processing the receivables-related data of a customer. It shows the open invoices, incoming payments, promises to pay, dispute cases, customer contacts, and resubmissions.

Features

Contact Person at Customer

In the upper right area of the screen, you see the contact person at the customer that you selected or entered the last time you called up the transaction. If you want to change the data for the contact person, you have the following options:

  • By clicking on Get Contact Person , you can transfer a contact person from the customer master record. The list contains the following entries:

    • Contact Person in Collections Management

      Only those contact persons that you have already used in Collections Management are displayed. This reduces the list to the most important contact persons for the collection specialist.

    • Main Contact Person in Collections Management

      The contact person that you selected last is highlighted.

      You can also display all other contact persons by selecting with the quick info text All Contact Persons in the dialog box.

  • By clicking on Change Contact Person , you can enter the data for the contact person manually. In this case, the system does not transfer the data for the contact person to the customer master record.

Tab Pages

For more information about the individual tab pages of the function Process Receivables , see the following sections:

Activities

You call this function from the worklist . To perform the function, select an entry and choose with the quick info text Process Receivables .

Via Start of the navigation path Edit Next navigation step Process Receivables Next navigation step Other Business Partner End of the navigation path , you can also call up the function for a business partner for whom there is no item in the current worklist.

Note Note

If you want to continue to use the function that was available up to and including mySAP ERP 2004 after an upgrade, from the SAP Easy Access screen choose Start of the navigation path Accounting Next navigation step Financial Supply Chain Management Next navigation step Collections Management Next navigation step Integration with Accounts Receivable Next navigation step Process Receivables (Old). End of the navigation path

Note, however, that the scope of the function Start of the navigation path Integration with Accounts Receivable Next navigation step Process Receivables (Old) End of the navigation path is less than the scope of the function Process Receivables .

For more information, see Customer List – Processing Receivables (Old) .

End of the note.