Use

This function provides you with an overview of all open invoices for a customer in the company codes of the current collection segment. You can display additional information for each invoice, and create promises to pay and dispute cases. The tab page Invoices is part of the function Process Receivables .

Prerequisites

To display and process dispute cases , you require integration with the component SAP Dispute Management .

Features

You can see all open invoices for the selected customer and those where there are open residual items. The amount Promised ( Residual ) results from the amount promised minus the amount paid for the promise to pay. The amount paid for the promise to pay results from the Process Integration with Accounts Receivable .

List of Open Credit Items

If the account contains open credit items with no invoice reference, these are totaled by currency, displayed in rows highlighted with different colors, and have the entry Credit in the column Document Number . Double-click on these rows to display a list of items that have been totaled on the lower part of the screen.

Creating Promises to Pay

For information about creating promises to pay, see Creating Promises to Pay .

Line Item List

If you select an invoice and choose Dispute Case with the quick info text Create Dispute Case, a list of the line items for the selected invoice appears at the bottom of the screen. For more information about creating the dispute case, see Creating Dispute Cases from the Line Item List .

Invoice History

Select one invoice and choose Invoice History . The document history displays how all the items connected to the invoice are linked in the hierarchy, starting from the invoice. The tree structure illustrates the processes of repeated clearing and formation of residual items. There you can see the credit memos with invoice reference and partial payments.

List of Promises to Pay

If you select an invoice and choose Promises to Pay with the quick info text List of Promises for Invoice, a list of all the promises to pay for the selected invoice appears at the bottom of the screen. Here you can use the same functions as on the tab page Promises to Pay , but they are limited to the invoice selected previously.

List of Dispute Cases

If you select an invoice and choose Dispute Case with the quick info List of Cases for Invoice, a list of all dispute cases appears where the invoice or one of its residual items is included as a Disputed or Resolved Object .