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  Downloading a Notification

Use

Service technicians have an alternative to a paper printout of notifications. If they are using a PC on site and want to view and process the notifications that initiated their site visit, they can download notifications from the SAP system to a Microsoft Access database.

To do this, the relevant entry must have been made in Customizing.

Note Note

For this download, the SAP System provides the data for the notifications; the customer is responsible for the PC application used to process the data at the customer site.

End of the note.

Prerequisites

To make such a download, the following hardware and software requirements must be met:

  • Front-end server using Windows 3.1 or Windows NT

  • Microsoft Access , Version 2.0 or higher

Downloading a List of Notifications

  1. Depending on the application component in which you are working, choose:

    • Start of the navigation path Logistics Next navigation step Plant maintenance Next navigation step Maintenance processing End of the navigation path

    • Start of the navigation path Logistics Next navigation step Customer service Next navigation step Service processing End of the navigation path

      The screen for maintenance or service processing appears.

  2. Choose Start of the navigation path Notification Next navigation step List editing Next navigation step Change. End of the navigation path

  3. Create a list of all the notifications according to the required selection criteria. For more information about creating lists, see Working with Lists .

  4. Choose Start of the navigation path List Next navigation step Access End of the navigation path .

    The system loads the list into the MS Access database . From there, additional processing depends on the tools used.

Downloading an Individual Notification

  1. Call up the notification that you want to download.

  2. Choose Start of the navigation path Notification Next navigation step Print Next navigation step Download End of the navigation path .

    The system downloads the notification into the MS Access database. From there, additional processing depends on the tools used.