SAP Collections Management (FIN-FSCM-COL)
Processes in SAP Collections Management
Collecting Receivables
Controlling the Collection of Receivables
Data Synchronization and Creation of Worklists
Objects in SAP Collections Management
Organizational Structure in SAP Collections Management
Collection Strategies
Promises to Pay
Customer Contact
Resubmission
Master Data in SAP Collections Management
Business Partner Master Data
Assignment of Profiles
Changing Segment Data
Replacing Collection Specialists
Sending FI-AR Data to Collections Management
Worklists
Creating Worklists
Reorganization of Worklists
Worklist Items
Processing Worklist Items
Distribution of Worklist Items to Collection Specialists
Processing Receivables
Invoices
Payments
Promises to Pay
Creating Promises to Pay
Process Integration with Accounts Receivable Accounting
Updating Incoming Payments in Promises to Pay
Canceling Payments
Integration of Promises to Pay with Dunning
Subsequent Update for Dispute Cases and Promises to Pay
Evaluating Promises to Pay
Confirming Promises to Pay
Dispute Cases
Customer Contacts
Creating Customer Contacts
Resubmissions
Deleting Completed Resubmissions
Monitor for Parallel Program Runs