For optimal notification processing in your company, you can active an approval step
for each notification type
in Customizing, which controls whether a newly created notification can be processed further. If an approval requirement exists for a newly created notification, it initially receives the status
Submit for approval
and it cannot be processed further at this point. When this status is set, a person or department responsible must explicitly make a decision about the approval requirement. For this purpose, the
SAP Business Workflow
starts a workflow that automatically informs this person or department that a notification is pending for approval. The following processing options are possible, depending on the decision that is made:
The person or department responsible gives an approval.
In this case, the notification is released for further processing (this means that the business transaction
Give approval
is executed, which simultaneously sets the statuses
Approval OK
and
Notification in process
in the notification). You can then process the notification in the usual manner (for example, tasks can be created).
The person or department responsible does not give an approval.
In this case, the notification is not released for further processing (this means that the business transaction
Refuse approval
is executed, which simultaneously sets the statuses
Approval refused
and
Notification completed
in the notification).
In this way, the person who created the notification can monitor the current notification status and the decision (in case of an approval requirement) from his or her workplace.
In Customizing for
Cross-Application Components
under
Approval required indicator is set for the desired
notification type
.