The mySAP Business Suite provides several functions you can use to support your quality system in accordance with, for example, ISO 9000, AQAP, QS 9000, TS 16949, GMP or FDA 21 CFR Part 11. The solution comprises, amongst other things, software components for managing:
The audit trail
Audit management
Quality-related costs
Document management
Qualifications of personnel
The maintenance of measuring instruments
Advanced Product Quality Planning (APQP)
The Business Information Warehouse with capabilities for analyses of quality scores
Quality Management (QM) provides functions for the following areas:
Quality Engineering
Quality planning
Quality manual
Inspection planning / specification
Stability study / shelf-life study
Quality Assurance & Control
Sample management
Calibration of measuring equipment
Laboratory information management system (LIMS)
Quality inspections and statistical process control (SPC)
Process control along the complete supply chain
Quality Improvement
Problem management
Quality Information System
Corrective and preventive actions (CAPA)
You can use these QM functions in various industry sectors and scenarios, for example:
Customer complaints in the automotive industry
Incoming und outgoing inspections in the food industry
Repair orders for electronic devices and high-tech systems
Statistical process control in the manufacturing of mass products
Sample management in laboratories and processing of certificates of analysis in the chemical and pharmaceutical industries
The application component QM does not just provide the same functions as many other computer aided quality assurance & control (CAQ) or laboratory information management systems (LIMS). As part of the mySAP Business Suite, QM is also tightly integrated in the complete supply chain and in other quality-related business processes. It can therefore be regarded as a true enterprise-wide CAQ system or Enterprise LIMS.