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 Notification

Definition

Data record that a user can use to inform an application area about a particular subject matter.

Use

You can use the notifications in the SAP System and on the Intranet to record and process various business-related information. The notification supports you with a number of functions that you can use to process this information. The most important of these functions allow you to:

  • Record problems or information

  • Define and execute tasks

  • Log activities

  • Record costs

  • Manage the status of notifications and tasks

  • Communicate with persons or departments affected by the subject matter

  • Evaluate notification data

Structure

In the SAP System, you can process notifications i n a simplified or extended view. The structure of a notification differs on the basis of this processing view:

If you have the appropriate authorization, you can switch between the simplified and extended processing view.

Integration

The SAP System currently supports the following notification categories:

  • Quality notification

  • Maintenance notification

  • Service notification

  • Claim

  • Feedback notification (SAP Support Line Feedback)

  • Internal service request

  • Change notification

  • General notification