Use the application form to create a claim using the Internet/intranet.
We supply a predefined form for claims. It is divided into different areas:
You have defined the form layout using SAP@Web Studios .
If you access the form using
Create Internal Service Request
from the launchpad in the Employee Workplace, you must first choose the appropriate form.
Enter the required data for the
Initiator
,
Entry Clerk
, and
Claim
.
The system enters your data in the
Entry Clerk
and
Initiator
fields. You can overwrite the initiator data.
If you know who will be processing the claim, enter his or her name in the
Processed by
field.
If required, enter an explanatory text in the
Remarks
field.
This is optional.
Check
your specifications.
Send
the application.
The claim is transferred to the SAP Systerm and assigned to the appropriate person there for processing.