Notification Processing (Specific Notification Categories)
Purpose
In this processing mode, you can only create and process notifications of a specific notification type. For example, if you are only responsible for processing maintenance notifications, this mode only allows you to access the transactions to create and process maintenance notifications. However, you can create and process all notification types that have been defined for the notification category "Maintenance Notifications."
Prerequisites
All required settings have been made for the respective notification types in Customizing (see
Cross-Application Components
Notification
Overview of Notification Type
).
Process Flow
You create a notification to record a problem or information about a subject matter.
When you create the notification, you select the desired notification type.
You record the required information for the notification (for example, short and long texts for subject matter, partner information, notification priority, items, tasks, and activities).
Among other things, you can also:
Execute follow-up functions via the action box
Print the notification data
Change the processing status of the notification (for example, put the notification in process)
After you have entered all of the required data, you save the notification.
The notification data is saved and the initial screen reappears.
See also:
Maintenance Notifications/Service Notifications
Feedback Notifications