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 Process Flow for Subscription Sales

Purpose

You can integrate one or more variants of the Internet Application Component Subscription Sales in your company's homepage. You can use these variants to reproduce forms of subscription sales that you want to offer on your homepage. For information on the scope you have to modify the application and on how to carry out the modifications, please see the description of the application features (under Subscription Sales on the Internet ) and the Customizing activities.

Process Flow

  1. Depending on the way you design the variant, you can have it display one or a sequence of static HTML pages initially, allowing the customer, for example, to choose a gift or purchase frequency.

  2. Once the customer has made this selection, the service is accessed. The URL used to access it should contain the following data:

    • The key that references the Customizing settings for a variant

    • The key determining a version of the HTML templates designed to suit the settings, if applicable

    • The parameters selected on the pages displayed in front of the application

  3. The order form then appears (template SAPMJKWWW01_0200.HTML), where the customer enters their personal data (address data and payment data) and further data required on the subscription (start of validity period, password for online maintenance if applicable).

  4. If the system recognizes the customer, they can access the logon screen (template SAPMJKWWW01_0100.HTML). Once they have logged on successfully, they return to the order form, where their personal data is displayed.

  5. The subscription is created when the data is saved. When this happens, the system first runs a variety of checks on the entries. Some errors cause the system to process the order form again and to notify the customer of the error. This would happen, for example, if the data on the sold-to party address was incomplete. Other errors are not reported to the customer (e.g. duplicates). Instead, the data is marked internally.

  6. The confirmation screen then appears (template SAPMJKWWW01_0300.HTML). The relevant data on the subscription is displayed again here.

Result

Depending on your settings, orders and business partners are created directly for the data entered or the data is first stored in temporary tables. You can choose whether to store all data in the temporary table or only data containing errors. The data in the temporary table must be postedited.