Confirming Services
Prerequisites
A confirmation profile, which is intended for displaying the service table, is assigned to your user default values for Customer Service and Plant Maintenance. (Refer to Individual Setting of Overall Completion Confirmation and Screen Areas for Confirmation Data )
An appropriate control key was assigned to the operation, for which you want to confirm services.
Procedure
Call up the overall completion confirmation. Depending on the application component in which you are working, choose one of the following menu paths:
Logistics
Customer service
Service processing
Completion confirmation
Entry
Overall completion confirmation
-
Logistics
Plant maintenance
Maintenance processing
Completion confirmation
Entry
Overall completion confirmation
Enter data as required in the header data section.
Choose
Continue
.
Depending on the combination of entries, the data appears in the tables displayed below.
In the time data table, choose the
Data for the operation
symbol for the required operation.
The system includes the service table in the entry screen.
Choose
Service selection
.
A dialog box appears where the order, which you process, is already entered.
Select the order line and choose
Continue
.
A selection screen appears with the services that have been planned for the operation.
Select the service lines, which you want to confirm, and choose
Copy services
.
The system inserts the selected services into the service table of the overall completion confirmation.
Change or supplement the displayed data as required.
Caution
Before you save , note the following:
The overall completion confirmation saves all the data , which has been displayed in one step on the entry screen or the accompanying dialog boxes. It also saves proposal data .
If you do not want to save certain confirmation or proposal data, you must delete these lines from the tables before saving.
Save the confirmation data entered.