QM Orders in Notification Processing

Use

The correction and elimination of quality-related problems usually involve nonconformity costs . When you process a quality notification, you can use a QM order as a cost collector for nonconformity costs. Nonconformity costs can include:

Internal failure costs (for example, costs for defects analyses, costs for reworking a defective product, costs for scrap, and so on)
External failure costs (for example, warranty costs, costs for investigating customer complaints, costs for processing returned materials, and so on)

Integration

All costs accumulated in a QM order must be confirmed and settled in the Controlling (CO) component of the SAP System.

Activities

In a quality notification, you can:

Assign an existing QM order to the notification
Create a new QM order and assign it to the notification

See also:

Quality-Related Costs