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 Setting/Resetting User Status

Prerequisites

In the Customizing function for the Plant Maintenance and Customer Service application components, you have

  • Defined status profiles for notifications

  • Assigned the status profiles to notification types

You can define a user status that applies to the whole notification as well as to tasks. Moreover, you can also assign a status number to the user status. This defines the sequence in which you can set the user status. You will find more information on status numbers in Customizing.

Procedure

  1. Call up the notification in create or change mode.

  2. The current system status and current user status are located respectively to the left and right of the status field above the tabstrips.

  3. Choose .

  4. A dialog box is displayed. The user status for which you have assigned a status number in Customizing appears in the upper group box, while the user status without a status number appears in the lower box.

  5. To set a user status, select the required status.

  6. You can assign more than one status to a notification simultaneously, but you can only assign one status with a status number.

  7. To reset a user status, cancel the selection.

  8. You can only set a user status with a status number to inactive by setting another user status with a status number.

  9. Choose .

  10. This takes you back to the initial screen.

    If you want to see both the system status and user status at the same time, choose Status detail . You can also set or reset the user status here. For more information, see Displaying Information on Status .

  11. Save the notification.