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 Notification Completion

Use

During notification completion, the notification and accompanying business scenarios are completed. "Completion" means that the notification is transferred with particular data to the maintenance history. The data can be used to evaluate previous tasks and to plan future tasks.

Some companies use the term "archiving" instead of "completion."

Integration

The data from the notifications is copied to the notification history .

Prerequisites

You should only complete a notification once it has been processed completely. This means the following:

  • All data relating to the reference object for the notification is present and correct.

  • All relevant item data is present and correct.

  • All relevant task data is present and correct.

  • All tasks have been completed or released; there are no more outstanding tasks.

  • All technical data relating to system breakdown and availability is present and correct.

The history can only be compiled usefully for future analysis if the notifications contain this data.

Features

When you complete a notification, the following occurs:

  • The reference time is defined: the system proposes this based on the data in the notification, but you can overwrite it.

The reference time is the date and time at which the notification is listed in the history with the location and account assignment data valid specifically for the reference object.

  • The system enters the notification in the history with the exact location and account assignment data that was valid for the reference object at the reference time.

  • The notification is now locked for changes, in other words, you can no longer change the notification data.

  • If a notification was created by a maintenance plan, the date of completion is used for further scheduling of the maintenance plan.

However, you can influence the maintenance processing process when completing orders, and, for example, prevent each employee who is authorized to complete notifications with this data from also being able to influence the scheduling of maintenance plans at the same time. For more information, see Separate Completion of Call Dates .

Activities

There are two ways of completing a notification: