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 Media-Specific Business Partner Search in SAP CRM

Use

The following media-specific selection criteria are available to you for the Business Partner Search in the application area of the Interaction Center (IC)

Advertising Management

  • Number of the sales document

  • Number of the billing document

  • Ad box number

Media Sales and Distribution

  • Number of the order

  • Number of the billing document

  • Number of the reference document

  • Media Product (only available if extension has been implemented)

Integration

If you are using integration with SAP CRM during campaign management and enter orders for a campaign in the Interaction Center (IC), you can use the media-specific search criteria to avoid having to switch to the SAP for Media Customer Interaction Center (CIC) to find, create and change the business partner data.

Note Note

This is a media-specific function. Although it is documented here, it does not belong to SAP ECC, but is delivered with SAP CRM .

End of the note.