Configuring a Method for Forwarding Alerts to
the ALM 
Use
You can forward alerts to the Alert Management (ALM) to be informed about monitoring architecture alerts quickly and individually. You do this by assigning an auto-reaction method to the desired nodes in the alert monitoring tree. You adjust the template CCMS_Send_Alert_to_ALM to your requirements and then assign the method definition to the desired nodes.
This method is
therefore used in a similar way to the auto-reaction method CCMS_OnAlert_Email, with which you can define an automatic
alert notification. A difference is that when you are forwarding alerts to
the ALM, you no longer need to specify the sender and recipient in the method
definition, and recipients can also be defined using authorizations and roles.
Instead, more communication methods and additional 
Alert Management
functions, such as escalations or confirming the alert, are also available.
Procedure
Copying the Method Definition
1. Choose CCMS ® Configuration ® Alert Monitor, or call transaction RZ21.
2. In the Methods group box, select Method Definitions and choose Display Overview.
3.
Select the method
CCMS_Send_Alert_to_ALM and choose Copy
(
).
4.
Enter a name for
the copy, and choose Continue (
).
Tailoring the Auto-Reaction Method
...
5.
Select the method
that you have just created and choose Edit Data
(
).
6.
Switch to change
mode with the Display « Change
(
) pushbutton, and choose the Execution
tab page.
7. Ensure that the Any Server radio button is selected in the group box Execute Method; do not change the settings on the Control tab page.
8. Switch to the Parameters tab page and fill out the fields as follows:
Parameter Name |
Description |
CATEGORY |
Alert category in Alert Management; ensure that this parameter value exists in the ALM (transaction ALRTCATDEF) as an alert category, as it is otherwise not possible to send the alert messages |
TIME_ZONE |
Time zone in which the alert occurred |
If the auto-reaction method CCMS_Send_Alert_to_ALMhas multiple alerts for different MTE classes to process during a run, the short text contains only the category and the sentence “There are new CCMS alerts“. If you are receiving notification by SMS, this then means that you can then only obtain additional information about the alert using the category. You should therefore use different copies of the method for different topic areas of the alert monitor, differentiated by different values of the CATEGORY parameter. Assign as descriptive a name as possible for this parameter.
9. All releases were reset by copying the method. Release the method as an auto-reaction method by activating the Auto-Reaction Method indicator in the Execute Method as group box on the Release tab page.
10. Save your entries.
Assigning the Method to the Desired Node
11. You can assign the method definition both as a local and as a central auto-reaction method. For information about this, see the following sections:
Type of Auto-Reaction Method |
Description |
local |
|
central |
Result
If an alert now occurs in the selected nodes, it will be forwarded to Alert Management. In each case, the selected employees are informed about the alert using the display program configured for them (UWL, application, Alert Inbox). If the corresponding external communication methods (e-mail, SMS, fax) have been defined in SAPconnect, employees can also have alerts sent to them using these methods of communication.
Example
See Example Configuration: Forwarding Alerts to the ALM