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Object documentation Returns Locate the document in its SAP Library structure

Definition

In payment transactions it is possible to return items that are already posted to customer accounts or CpD (suspense) accounts. We differentiate here between payment items that are to be returned and free returns that are not managed as payment items in the system.

Use

For a return, the system creates a payment order with the ordering party and recipient of the return. The system creates payment notes for this payment order from the original payment notes and standard texts. Then the items of the payment order are updated and all other positions on the returned payment item (charges, and so on) are reversed.

Structure

You need to make the following definitions for returns in the Implementation Guide (IMG) by choosing Account management ® Returns.

Integration

Returns are executed as part of payment transactions.

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