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Procedure documentation Searching for Communication Data Locate the document in its SAP Library structure

  1. Enter all the information (for example, surname, organizational unit) that you have available on your colleague. If you only know the telephone, fax number or the Internet address of the colleague you are searching for, then search according to those criteria. The search will take longer if you do this, than it would were you to enter and search with different criteria.

    2. The more precise your restrictions are, the quicker the search will be, and the more precise the results will be. Caution: Make sure that the number of results that will be displayed is set to the maximum possible.

  2. Choose Find.

    3. On the lower left side of the screen, a list of people who meet the search criteria is displayed.

    Note:

    The search criteria can be used separately, or in combination. Using a star (*) or a percentage sign (%) in a user-defined position represents a user-defined character string. Using a plus sign (+) or an underscore (_) or a question mark (?) represents an individual character.

    Example:

    You do not know the exact spelling of a surname when searching for a colleague (Meier, Meyer, Mejer).

    In the Last name field, enter the letters that you are certain of and insert a ‘+’ (plus) for the letters that you are uncertain of (Me+er).

    The system then lists everyone who matches the search criteria. You can then select the colleague that you were looking for from the list.

    Example:

    You only know your colleague's first name and the first letter of their surname.

    In the First name field, enter Thomas and in the Last name field, enter M*.

    The system then lists everyone who corresponds to the search criteria, in other words, everyone whose first name is Thomas and whose surname begins with the letter M. You can then select the employee you require from this list.

  3. Choose the person that you are looking for from the list.

The selected person’s communication data is displayed on the lower right part of the screen.
    1. If you want to call colleagues directly from the Who's Who directory, press the icon before the phone number in the field Direct Call.

      2. This takes you to the Initiate Call screen.

      Note:

      This means that instead of searching for and manually dialing the employee’s telephone number, you only have to click the mouse a few times.

    2. To directly send the person a mail, click on the icon before the Internet address.
    3. To see the person’s organizational integration, select Organizational environment.

      4. This takes you to the separate Organizational Environment screen.

      Note:

      The organizational hierarchy displays the department, position, colleagues, and the selected colleague’s superior. From here you can branch into the superior department.

    4. Select Calendar to see your colleague's calendar.

This takes you to a separate screen called Calendar for .... To call up another colleague’s calendar, enter their user name and select New.

Note:

For detailed information about displaying and editing calendars, see the accompanying documentation.

You have displayed your colleague’s communication data.

Caution:

The functions Organizational Environment, Calendar or Telephone may have been deactivated in Customizing and therefore are not available.

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