Processing Receivables 

Use

This function provides extensive options for displaying and processing the receivables-related data of a customer. It shows the open invoices, incoming payments, promises to pay, dispute cases, customer contacts, and resubmissions.

Features

Contact Person at Customer

In the upper right area of the screen, you see the contact person at the customer that you selected or entered the last time you called up the transaction. If you want to change the data for the contact person, you have the following options:

·        By clicking on  Get Contact Person, you can transfer a contact person from the customer master record. The list contains the following entries:

¡         Contact Person in Collections Management

Only those contact persons that you have already used in Collections Management are displayed. This reduces the list to the most important contact persons for the collection specialist.

¡         Main Contact Person in Collections Management

The contact person that you selected last is highlighted.

You can also display all other contact persons by selecting  with the quick info text All Contact Persons in the dialog box.

·        By clicking on  Change Contact Person, you can enter the data for the contact person manually. In this case, the system does not transfer the data for the contact person to the customer master record.

Tab Pages

For more information about the individual tab pages of the function Process Receivables, see the following sections:

·        Invoices

·        Payments

·        Promises to Pay

·        Dispute Cases

·        Customer Contacts

·        Resubmissions

Activities

You call this function from the worklist. To perform the function, select an entry and choose  with the quick info text Process Receivables.

Via Edit ® Process Receivables ® Other Business Partner, you can also call up the function for a business partner for whom there is no item in the current worklist.

If you want to continue to use the function that was available up to and including mySAP ERP 2004 after an upgrade, from the SAP Easy Access screen choose Accounting ®Financial Supply Chain Management ®Collections Management ®Integration with Accounts Receivable ®Process Receivables (Old).

Note, however, that the scope of the function Integration with Accounts Receivable ® Process Receivables (Old) is less than the scope of the function Process Receivables.

For more information, see Customer List – Processing Receivables (Old).