Creating Dispute Cases in Dispute Case Processing 

Use

In dispute case processing you can create a new dispute case.

Procedure

       1.      Call up dispute case processing.

       2.      Expand the Cases folder.

       3.      Place the cursor on Dispute Case, open the context menu, and choose Create.

       4.      A dialog box appears. Select a case type. If only one case type has been created in Customizing, this step is omitted.

       5.      The case is displayed in the screen area on the right.

       6.      Enter data as required. For information about adding open items to the dispute case, see Adding Open Items to Dispute Cases.

       7.      Choose Save.

 

 

To create more space for processing the dispute case, you can choose , with the quick info Display/Hide Organizer to hide the navigation area.

Result

You have created a new dispute case.