In the line item list you can display the following attributes of dispute cases:
● Case ID
● Processor
● Text for Priority
● Status
You can include additional fields from the dispute case in the line item list. For more information, see SAP Dispute Management Configuration Guide for FI-AR, and the section Including Fields in the Line Item List.
You can adjust the layout of this list so that these fields are included in your display variant. For more information about display variants, see Line Item Display with the SAP List Viewer (ALV).
From the line item list you can also navigate to the relevant dispute case.
The line item is included in a dispute case as a disputed or resolved object.
1. You are in the line item list that you access from the SAP Easy Access screen via Accounting ® Financial Accounting ® Accounts Receivable ® Account ® Display/Change Items.
2. To navigate to the dispute case, place the cursor on the line item for which you want to display the dispute case.
3. Choose Extras ® Display Dispute Case.
4. To return to the line item display, choose Back.